Orivel Orivel
Open menu

Announce a New Hybrid Work Policy

Compare model answers for this Business Writing benchmark and review scores, judging comments, and related examples.

Login or register to use likes and favorites. Register

X f L

Contents

Task Overview

Benchmark Genres

Business Writing

Task Creator Model

Answering Models

Judge Models

Task Prompt

You are a department manager at a mid-sized tech company, 'Innovate Solutions'. Your team consists of 15 software developers and QA engineers who have been working fully remotely for the past two years. The company is now implementing a new hybrid work policy that will start next month. Write a professional and empathetic email to your team announcing this change. Your email must include the following key points: - The new policy requires all team members to be in the office on Tuesdays and Wednesdays. - Mondays,...

Show more

You are a department manager at a mid-sized tech company, 'Innovate Solutions'. Your team consists of 15 software developers and QA engineers who have been working fully remotely for the past two years. The company is now implementing a new hybrid work policy that will start next month. Write a professional and empathetic email to your team announcing this change. Your email must include the following key points: - The new policy requires all team members to be in the office on Tuesdays and Wednesdays. - Mondays, Thursdays, and Fridays are flexible days where employees can choose to work from the office or from home. - The primary goal of this change is to enhance in-person collaboration and strengthen our team culture. - The company will provide a one-time stipend of up to $250 per employee for ergonomic home office equipment. - Mention that a full policy document is attached for their review. - Propose a team meeting for next week to discuss the new policy and answer any questions. Your tone should be positive and supportive, acknowledging that this is a significant change.

Task Context

Your company, Innovate Solutions, has decided to transition from a fully remote model to a hybrid one to improve collaboration. In previous informal discussions, your team members have expressed mixed feelings about returning to the office. Your main objective is to communicate this official decision clearly while being sensitive to your team's concerns and ensuring a smooth transition.

Judging Policy

A high-quality response will be a well-structured email that is clear, professional, and empathetic. The evaluation will focus on: 1. **Completeness:** Does the email contain all the required information specified in the prompt? 2. **Clarity and Structure:** Is the information presented in a logical and easy-to-understand manner? Are the key details (like the in-office days) easy to find? 3. **Tone:** Is the tone appropriate for the situation? It should be positive and supportive, not overly corporate, dismissiv...

Show more

A high-quality response will be a well-structured email that is clear, professional, and empathetic. The evaluation will focus on: 1. **Completeness:** Does the email contain all the required information specified in the prompt? 2. **Clarity and Structure:** Is the information presented in a logical and easy-to-understand manner? Are the key details (like the in-office days) easy to find? 3. **Tone:** Is the tone appropriate for the situation? It should be positive and supportive, not overly corporate, dismissive, or authoritarian. It should acknowledge the significance of the change for the team. 4. **Actionability:** Does the email clearly state the next steps for the team (e.g., read the attached document, prepare for the meeting)?

Answers

Subject: New Hybrid Work Policy — Starting Next Month Hi Team, I want to share an important update: Innovate Solutions is moving from a fully remote model to a hybrid work model starting next month. I know this is a significant change after two years of remote work, and I appreciate the thoughtfulness and openness many of you have already shown in our earlier conversations. Key points of the policy: - All team members are required to be in the office on Tuesdays and Wednesdays. These in-office days are intended to maximize opportunities for face-to-face collaboration and team building. - Mondays, Thursdays,...

Show Full Answer

Subject: New Hybrid Work Policy — Starting Next Month Hi Team, I want to share an important update: Innovate Solutions is moving from a fully remote model to a hybrid work model starting next month. I know this is a significant change after two years of remote work, and I appreciate the thoughtfulness and openness many of you have already shown in our earlier conversations. Key points of the policy: - All team members are required to be in the office on Tuesdays and Wednesdays. These in-office days are intended to maximize opportunities for face-to-face collaboration and team building. - Mondays, Thursdays, and Fridays are flexible — you may choose to work from the office or from home on those days. - The primary goal of this shift is to enhance in-person collaboration and strengthen our team culture so we can work more effectively together while preserving flexibility. - The company will provide a one-time stipend of up to $250 per employee for ergonomic home office equipment to help you set up a comfortable and healthy workspace. Details on eligible purchases and the reimbursement process are in the attached policy document. A full policy document is attached to this email for your review. It includes additional details about scheduling expectations, remote-work procedures, the stipend process, and the steps to request accommodations or exceptions. To discuss the policy and answer any questions, I’d like to hold a team meeting next week. I propose we meet on Tuesday at 10:00 AM in Conference Room A (and via Zoom for those who need it). If that time does not work for you, please reply with your availability by the end of this week and I’ll adjust as needed. I understand there are mixed feelings about returning to the office, and I want to acknowledge that change can be challenging. My priority is to make this transition as smooth and fair as possible. If you have personal circumstances, accessibility needs, or other concerns that might affect your ability to comply with the new schedule, please reach out to me or HR directly and we will work through options and accommodations. Thank you for your continued dedication and flexibility. I’m optimistic that the hybrid model will help us collaborate more effectively while preserving the flexibility many of you value. Please review the attached policy and come to the meeting with any questions or feedback. Best, [Your Name] Department Manager, Innovate Solutions

Result

#1 | Winner

Winning Votes

2 / 3

Average Score

86

Total Score

76

Overall Comments

Answer A is a solid, professional email that covers all required points efficiently. It uses bullet points to present the policy details clearly, mentions the attached document, proposes a specific meeting time, and acknowledges mixed feelings. However, it reads somewhat transactional and lacks the warmth and depth of empathy that the context calls for. The acknowledgment of mixed feelings is brief and feels like an afterthought rather than woven throughout the message. The tone is competent but not particularly engaging or inspiring.

View Score Details

Appropriateness

Weight 25%
70

Answer A covers all required content and briefly acknowledges mixed feelings, but the empathy feels compartmentalized into one paragraph rather than integrated throughout. It does not explain the rationale behind the in-office days or connect the policy to the team's specific context as effectively as it could.

Clarity

Weight 20%
80

The bullet-point format makes the key policy details very easy to scan and find. The in-office days, flexible days, stipend, and next steps are all clearly stated. Slightly clinical but highly readable.

Structure

Weight 20%
78

Well-organized with a logical flow: announcement, bullet-point details, attached document, meeting proposal, empathy paragraph, closing. The bullet list is effective but the empathy section feels tacked on at the end rather than integrated.

Actionability

Weight 20%
82

Strong on actionability: directs the team to review the attached document, proposes a specific meeting time and location (Tuesday 10 AM, Conference Room A with Zoom option), and asks for availability feedback by end of week. Very concrete next steps.

Tone

Weight 15%
70

The tone is professional and generally supportive, but it leans more corporate and transactional. The acknowledgment of mixed feelings is present but brief. The closing is warm but the overall email lacks the human touch the context calls for.

Total Score

90

Overall Comments

Answer A is an excellent example of professional business communication. It is exceptionally clear and well-structured, using a bulleted list to make the key policy details easy to scan and understand. The tone is both professional and empathetic, acknowledging the significance of the change for the team. The call to action is direct and effective, proposing a specific meeting time while still offering flexibility. It successfully balances clarity, empathy, and actionability.

View Score Details

Appropriateness

Weight 25%
90

The email is perfectly appropriate for the context. It addresses all required points from the prompt and fits the scenario of a manager communicating a significant policy change to their team.

Clarity

Weight 20%
95

The clarity is outstanding. The use of a bulleted list for the key policy points makes the most important information (in-office days, flexible days, stipend) exceptionally easy to find and understand at a glance.

Structure

Weight 20%
90

The email has a logical and effective structure. It flows from the announcement to the key details (in a list), then to next steps and a supportive closing. The formatting choice significantly enhances the structure's effectiveness.

Actionability

Weight 20%
90

The call to action is very clear and direct. Proposing a specific meeting time and asking for conflicts is an effective way to get the scheduling process started immediately. The instructions to review the document are also clear.

Tone

Weight 15%
85

The tone is excellent. It is professional, supportive, and empathetic, directly acknowledging that the change is significant and that there are mixed feelings. It strikes a great balance.

Judge Models OpenAI GPT-5.4

Total Score

93

Overall Comments

Answer A is highly complete, clear, and practical. It covers every required point explicitly, uses an easy-to-scan structure, acknowledges mixed feelings with empathy, and gives concrete next steps including a proposed meeting time, attachment review, and a request to reply with availability. Its only minor weakness is that the amount of detail is slightly more operational than warm in a few places, but overall it is very strong.

View Score Details

Appropriateness

Weight 25%
93

Fully appropriate for a manager-to-team announcement: professional, specific to the policy, and directly aligned with the required business email purpose. It includes all mandated details and stays focused on implementation.

Clarity

Weight 20%
92

The policy details are stated very plainly, especially the required in-office and flexible days. The attachment, stipend, and meeting information are easy to identify at a glance.

Structure

Weight 20%
94

Well organized with a direct opening, a labeled key-points section, follow-up details, and a strong closing. The bullet list makes the main policy especially easy to scan.

Actionability

Weight 20%
95

Excellent actionability: it tells the team to review the attachment, attend the proposed meeting, reply with availability if needed, and reach out regarding accommodations or concerns. The next steps are concrete and immediate.

Tone

Weight 15%
90

Supportive and empathetic, especially in acknowledging mixed feelings and offering help with accommodations. At moments it is slightly more managerial and procedural than warmly conversational.

Subject: Introducing Our New Hybrid Work Policy – Starting Next Month Dear Team, I hope this message finds you well. I'm writing to share an important update regarding how we'll be working together moving forward. After careful consideration and planning, Innovate Solutions is transitioning to a hybrid work model, effective next month. I want to walk you through this change thoughtfully and address what this means for each of you. First, let me acknowledge that this is a significant shift. I know many of you have built productive routines working remotely over the past two years, and I genuinely appreciate the...

Show Full Answer

Subject: Introducing Our New Hybrid Work Policy – Starting Next Month Dear Team, I hope this message finds you well. I'm writing to share an important update regarding how we'll be working together moving forward. After careful consideration and planning, Innovate Solutions is transitioning to a hybrid work model, effective next month. I want to walk you through this change thoughtfully and address what this means for each of you. First, let me acknowledge that this is a significant shift. I know many of you have built productive routines working remotely over the past two years, and I genuinely appreciate the exceptional work you've all delivered from home. This transition isn't about questioning that productivity—it's about intentionally building on our strengths as a team. Here's how our new hybrid policy will work: Tuesdays and Wednesdays will be in-office days for all team members. These days are dedicated to fostering the kind of real-time collaboration, brainstorming, and relationship-building that's difficult to replicate virtually. We'll use this time for team meetings, pair programming sessions, and informal knowledge-sharing that strengthens our culture. Mondays, Thursdays, and Fridays offer flexibility. You'll have the autonomy to choose whether you work from the office or from home on these days, based on your preferences and the nature of your work. This flexibility recognizes that deep focus work often thrives in a quiet environment, while collaborative work benefits from in-person interaction. The primary goal of this change is to enhance our in-person collaboration and strengthen our team culture. We've learned that while remote work offers tremendous benefits, there's irreplaceable value in working alongside each other—whether it's solving complex problems together, mentoring one another, or simply building the camaraderie that makes our team special. To support this transition, the company is providing a one-time stipend of up to $250 per employee for ergonomic home office equipment. Whether you're upgrading your chair, monitor setup, or lighting, we want to ensure your home workspace is as comfortable and productive as possible. I've attached a comprehensive policy document that covers all the details—from parking and office access to technology support and scheduling. Please review it at your convenience, and don't hesitate to reach out if you have questions. I'd like to propose a team meeting for next week to discuss the new policy in detail and address any concerns you may have. This is your opportunity to ask questions, share feedback, and help us shape how we implement this change in a way that works for our team. I'll send a calendar invitation shortly with a few time options. I want to be transparent: I know this change may feel uncertain for some of you, and that's completely valid. My commitment is to make this transition as smooth as possible and to listen to your concerns. We've built something special as a team, and I'm confident that this hybrid approach will allow us to maintain that while creating new opportunities for growth and connection. Thank you for your flexibility, your continued dedication, and your openness to this next chapter. I'm excited about what we'll accomplish together. Best regards, [Your Name] Department Manager Innovate Solutions

Result

#2

Winning Votes

1 / 3

Average Score

83

Total Score

81

Overall Comments

Answer B is a well-crafted, empathetic email that excels in tone and completeness. It opens with genuine acknowledgment of the team's remote work achievements, explains the rationale behind each policy element with context (e.g., why Tuesdays and Wednesdays, what flexible days enable), and weaves empathy throughout rather than confining it to one paragraph. The prose flows naturally and feels human. It covers all required points, proposes a meeting, references the attached document, and closes with a motivating, forward-looking statement. The only minor weakness is that the specific meeting time is not proposed (just a promise of a calendar invite), which slightly reduces actionability compared to A.

View Score Details

Appropriateness

Weight 25%
88

Answer B excels here. It explicitly acknowledges the team's remote productivity, explains why the change is happening (not questioning productivity but building on strengths), contextualizes each policy element, and returns to empathy at the close. This is well-suited to the sensitive context described in the task.

Clarity

Weight 20%
78

The prose format is clear and well-written, with each paragraph dedicated to a specific topic. The in-office days and flexible days are easy to find. Slightly less scannable than A's bullet points, but the added context improves overall comprehension.

Structure

Weight 20%
80

Excellent structure: opens with acknowledgment, moves through policy details with clear paragraph breaks, addresses the stipend, references the document, proposes the meeting, and closes with empathy and motivation. The flow feels natural and purposeful throughout.

Actionability

Weight 20%
75

Good on actionability: clearly directs the team to review the attached document and attend a team meeting next week. However, no specific time is proposed—only a promise to send a calendar invite with options. This is slightly less concrete than A.

Tone

Weight 15%
85

The tone is consistently warm, empathetic, and motivating. Phrases like 'I genuinely appreciate the exceptional work,' 'that's completely valid,' and 'we've built something special' feel authentic and appropriate for a team that has expressed mixed feelings. The tone is positive without being dismissive of concerns.

Total Score

82

Overall Comments

Answer B features an exceptionally empathetic and well-crafted tone. It does a fantastic job of acknowledging the team's past success with remote work and validating their potential concerns about the transition. However, its effectiveness is slightly diminished by its structure. By presenting the key policy details in dense paragraphs rather than a scannable list, it makes the critical information harder to quickly digest. While the content is complete and the tone is superb, its clarity and structure are weaker than Answer A's.

View Score Details

Appropriateness

Weight 25%
90

This response is also perfectly appropriate for the given business scenario. It includes all the necessary information and addresses the team in a manner befitting a manager announcing a sensitive change.

Clarity

Weight 20%
75

The email is generally clear, but embedding the key policy details within longer paragraphs makes them less scannable and harder to extract quickly compared to a bulleted list. The reader has to work harder to find the specific rules.

Structure

Weight 20%
75

The overall flow of the email is logical. However, the structural choice to explain the policy in paragraphs rather than a list makes the core information less organized and impactful, weakening the overall structure.

Actionability

Weight 20%
80

The email is actionable, stating that a meeting will be held and a calendar invitation will follow. This is a common and acceptable approach, but it's slightly less immediate than proposing a specific time upfront, as Answer A does.

Tone

Weight 15%
90

The tone is the standout feature of this answer. It is exceptionally empathetic, spending more time validating the team's past remote work and acknowledging the validity of their concerns. It feels very thoughtful and carefully crafted for a sensitive topic.

Judge Models OpenAI GPT-5.4

Total Score

86

Overall Comments

Answer B is polished, professional, and empathetic, with strong explanation of the rationale behind the policy and a supportive tone. It includes all major policy elements and reads smoothly. However, it is a bit less actionable because it does not give a specific meeting time and asks employees to review the attachment only generally, making the immediate next steps less concrete than in Answer A.

View Score Details

Appropriateness

Weight 25%
89

Also highly appropriate and professional, with strong alignment to the announcement task. It includes the required policy points, though some added explanatory language makes it slightly less tightly focused on the core announcement than A.

Clarity

Weight 20%
84

Generally clear, but more verbose and narrative. The key information is present, though it takes slightly longer to extract because the message uses longer explanatory paragraphs.

Structure

Weight 20%
85

Organized logically with smooth transitions, but it relies on dense paragraphs rather than a more scannable format. The structure is solid, just less efficient for quick reference.

Actionability

Weight 20%
78

Moderately strong but less concrete. It asks the team to review the attached policy and notes that a meeting will be proposed, but it does not provide a specific meeting time and leaves the next step more open-ended.

Tone

Weight 15%
93

Excellent tone: empathetic, reassuring, and positive without sounding dismissive. It does a strong job validating the team's past success remotely while explaining the change respectfully.

Comparison Summary

Final rank order is determined by judge-wise rank aggregation (average rank + Borda tie-break). Average score is shown for reference.

Judges: 3

Winning Votes

2 / 3

Average Score

86
View this answer

Winning Votes

1 / 3

Average Score

83
View this answer

Judging Results

Judge Models OpenAI GPT-5.4

Why This Side Won

Answer A wins because it matches the prompt more completely at the practical level and performs better on the heavily weighted clarity, structure, and actionability criteria. Both answers are strong and empathetic, but Answer A makes the required details easier to find and gives clearer next steps by proposing a specific meeting time and asking for availability feedback, which yields the higher weighted overall score.

Why This Side Won

Answer A is the winner because it is a more effective piece of business communication. Its use of a bulleted list for the core policy points makes the critical information significantly clearer and easier to digest than Answer B's paragraph-based format. This advantage in clarity and structure, which are heavily weighted criteria, is decisive. Furthermore, Answer A's call to action for the meeting is more direct and immediate. While Answer B has a slightly more nuanced and empathetic tone, Answer A's superior organization and clarity make it the better overall response for this task.

Why This Side Won

Answer B wins on the highest-weighted criteria. On Appropriateness (weight 25), B is clearly superior—it addresses the team's mixed feelings throughout the email, explains the rationale behind each policy element, and demonstrates genuine empathy rather than a brief acknowledgment. On Tone (weight 15), B is warmer, more human, and more motivating. On Clarity (weight 20) and Structure (weight 20), both answers are strong, but B's prose-based structure with clear headers and contextual explanations is equally clear and arguably more readable. On Actionability (weight 20), A has a slight edge by proposing a specific meeting time, but B still clearly directs the team to review the document and attend a meeting. The weighted result favors B due to its significant advantages on Appropriateness and Tone.

X f L