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Internal Memo Announcing a New Hybrid Work Policy

Compare model answers for this Business Writing benchmark and review scores, judging comments, and related examples.

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Contents

Task Overview

Benchmark Genres

Business Writing

Task Creator Model

Answering Models

Judge Models

Task Prompt

You are a project manager. Write an internal memo to your team of 15 people (engineers, designers, and QA testers) announcing a new hybrid work policy. The memo should be clear, professional, and empathetic. Include the following information: 1. The new policy requires employees to be in the office on Tuesdays, Wednesdays, and Thursdays. 2. Mondays and Fridays will be designated as remote work days. 3. The policy will take effect starting the first Monday of next month. 4. Briefly explain the rationale: the goal i...

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You are a project manager. Write an internal memo to your team of 15 people (engineers, designers, and QA testers) announcing a new hybrid work policy. The memo should be clear, professional, and empathetic. Include the following information: 1. The new policy requires employees to be in the office on Tuesdays, Wednesdays, and Thursdays. 2. Mondays and Fridays will be designated as remote work days. 3. The policy will take effect starting the first Monday of next month. 4. Briefly explain the rationale: the goal is to enhance in-person collaboration and team culture while maintaining flexibility. 5. Announce that you will be holding a team meeting next Tuesday to discuss the details and answer any questions.

Task Context

The company has recently decided to shift from a fully remote model to a hybrid model to improve team cohesion and project velocity. Your task is to communicate this change to your direct reports in a way that is informative and addresses potential concerns proactively.

Judging Policy

A high-quality response will be a well-structured and professional memo. It should have a clear subject line, an introduction that states the purpose, a body that clearly outlines all the required policy details and rationale, and a conclusion that specifies the next steps. The tone should be appropriate for a manager communicating with their team—clear, direct, but also considerate and supportive. The memo should be concise and easy to read, avoiding corporate jargon where possible.

Answers

INTERNAL MEMO To: Engineering, Design, and QA Team From: [Your Name], Project Manager Date: [Current Date] Subject: New Hybrid Work Policy — Effective First Monday of Next Month Dear Team, I hope this message finds you well. I am writing to share an important update regarding our work arrangement. After careful consideration at the company level, we will be transitioning from our current fully remote model to a hybrid work policy. I want to walk you through the key details, the reasoning behind this change, and the next steps so that everyone feels informed and supported. Policy Overview Beginning the first...

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INTERNAL MEMO To: Engineering, Design, and QA Team From: [Your Name], Project Manager Date: [Current Date] Subject: New Hybrid Work Policy — Effective First Monday of Next Month Dear Team, I hope this message finds you well. I am writing to share an important update regarding our work arrangement. After careful consideration at the company level, we will be transitioning from our current fully remote model to a hybrid work policy. I want to walk you through the key details, the reasoning behind this change, and the next steps so that everyone feels informed and supported. Policy Overview Beginning the first Monday of next month, the following schedule will take effect: In-Office Days: Tuesday, Wednesday, and Thursday — all team members are expected to be present in the office on these three days each week. Remote Work Days: Monday and Friday — these days are designated for remote work, giving you the flexibility to work from the location that suits you best. This schedule will apply uniformly across our engineering, design, and QA functions. Why We Are Making This Change Over the past several months, leadership and I have observed that while our fully remote setup has offered tremendous flexibility, certain aspects of our work — particularly cross-functional collaboration, spontaneous problem-solving, and team culture — benefit significantly from face-to-face interaction. The hybrid model is designed to strike a balance: we want to strengthen in-person collaboration and reinforce the sense of team cohesion that drives great products, while still preserving the flexibility and focus time that remote days provide. I recognize that any change to how we work can feel significant, and I want to acknowledge that. Many of you have built routines around remote work, and I respect that. Please know that this decision was not made lightly, and the intent is to make our team stronger and more connected — not to add unnecessary burden. Next Steps To ensure a smooth transition and to give everyone an opportunity to ask questions, raise concerns, or offer suggestions, I will be holding a team meeting next Tuesday. I will send a calendar invitation shortly with the time and location. I encourage all of you to attend and to come prepared with any questions or feedback you may have. Your input matters, and I want this transition to work well for everyone. In the meantime, if you have any immediate concerns — such as commuting logistics, workspace needs, or personal circumstances that may require accommodation — please do not hesitate to reach out to me directly. I am happy to discuss individual situations on a case-by-case basis. I am confident that this hybrid approach will help us collaborate more effectively, accelerate our project delivery, and build an even stronger team culture. Thank you for your flexibility, your professionalism, and your continued dedication to our shared goals. Best regards, [Your Name] Project Manager

Result

#1 | Winner

Winning Votes

3 / 3

Average Score

88
Judge Models OpenAI GPT-5.2

Total Score

84

Overall Comments

Meets all required policy details with a clear memo format (To/From/Date/Subject), explicit effective date wording, and a well-developed rationale. It’s empathetic, anticipates concerns, and provides concrete next steps (meeting, calendar invite, invitation to discuss accommodations). Slightly longer than necessary but still readable and professional.

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Appropriateness

Weight 25%
83

Highly appropriate for an internal team memo: professional, addresses engineers/design/QA, includes all required policy points and context, and acknowledges impact on routines.

Clarity

Weight 20%
80

Very clear with labeled in-office vs remote days and an explicit start time; minor verbosity slightly reduces scan-ability.

Structure

Weight 20%
86

Strong memo structure with header fields and sections (Policy Overview, Rationale, Next Steps) that make it easy to navigate.

Actionability

Weight 20%
84

Provides concrete next steps (meeting next Tuesday, calendar invite forthcoming) and invites direct outreach for logistics/accommodations, which helps implementation.

Tone

Weight 15%
85

Empathetic and supportive, explicitly acknowledges the change may be significant and invites discussion; remains professional.

Total Score

85

Overall Comments

Answer A is a comprehensive, well-structured memo that covers all required elements thoroughly. It uses proper memo formatting with clear headers, provides a detailed policy overview, offers a thoughtful rationale, and proactively addresses potential concerns such as commuting logistics and personal accommodations. The tone is empathetic and professional throughout. The memo is slightly verbose in places but remains readable and well-organized.

View Score Details

Appropriateness

Weight 25%
85

Answer A is highly appropriate for the context. It addresses engineers, designers, and QA testers as a unified team, acknowledges the significance of the change, and proactively offers to handle individual accommodation needs. The language is professional without being overly corporate.

Clarity

Weight 20%
85

Answer A clearly states all policy details, the effective date, the rationale, and next steps. The use of bold labels for in-office and remote days makes the schedule immediately scannable. Minor verbosity does not impede clarity.

Structure

Weight 20%
85

Answer A has excellent structure with a proper memo header, a clear introduction, a labeled policy overview section, a rationale section, and a next steps section. This makes the memo easy to navigate and professional in appearance.

Actionability

Weight 20%
85

Answer A clearly specifies the effective date, the meeting next Tuesday with a promise of a calendar invite, and an open invitation to reach out for individual concerns. These concrete action items make the memo highly actionable.

Tone

Weight 15%
85

Answer A strikes an excellent balance between directness and empathy. It explicitly acknowledges that team members have built routines around remote work and validates that the change may feel significant. The tone is warm, respectful, and managerial without being condescending.

Total Score

94

Overall Comments

Answer A is an outstanding response that perfectly captures the requirements of the task. It is structured as a formal internal memo, which is highly appropriate. The use of headings and bullet points makes the information exceptionally clear and easy to digest. The tone is a masterful blend of professionalism, clarity, and empathy, directly addressing the potential impact of the change on the team. It not only delivers all the required information but does so in a supportive and proactive manner, making it a model example of effective internal communication.

View Score Details

Appropriateness

Weight 25%
95

The response is perfectly appropriate for the context. It uses a standard, professional memo format and maintains a tone that is both authoritative and supportive, fitting for a manager communicating a significant change.

Clarity

Weight 20%
95

The clarity is exceptional. The use of headings ('Policy Overview', 'Why We Are Making This Change', 'Next Steps') and bullet points for the schedule makes the information incredibly easy to scan and understand without any ambiguity.

Structure

Weight 20%
95

The structure is excellent. It follows the classic memo format perfectly, with a clear subject line, introduction, body with distinct sections, and a conclusion with next steps. This logical flow is a major strength.

Actionability

Weight 20%
90

The memo is highly actionable. It clearly states the next step (a team meeting) and proactively invites team members to discuss immediate or personal concerns directly, showing a willingness to manage the transition on an individual level.

Tone

Weight 15%
95

The tone is perfectly executed. It is professional, direct, and highly empathetic. Phrases like 'I recognize that any change...can feel significant' and 'this decision was not made lightly' show a deep consideration for the team's perspective, fulfilling a key requirement of the prompt.

Subject: New Hybrid Work Policy Effective Next Month Team, I want to share an important update about our team’s working arrangement. After reviewing company direction and our team’s collaboration needs, we will be moving from our fully remote model to a hybrid work schedule beginning on the first Monday of next month. Under the new policy, team members will be expected to work in the office on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays will be designated as remote work days. This change is intended to strengthen in-person collaboration, improve day-to-day coordination across engineering, design,...

Show Full Answer

Subject: New Hybrid Work Policy Effective Next Month Team, I want to share an important update about our team’s working arrangement. After reviewing company direction and our team’s collaboration needs, we will be moving from our fully remote model to a hybrid work schedule beginning on the first Monday of next month. Under the new policy, team members will be expected to work in the office on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays will be designated as remote work days. This change is intended to strengthen in-person collaboration, improve day-to-day coordination across engineering, design, and QA, and help us continue building a strong team culture. At the same time, keeping Mondays and Fridays remote is meant to preserve flexibility and support focused individual work. I understand that changes to work routines can raise questions and may require adjustment. My goal is to make this transition as smooth and thoughtful as possible. We will use the next few weeks to prepare, and I encourage you to bring up any concerns early so we can work through them together. To discuss the policy in more detail, I will hold a team meeting next Tuesday, where I will walk through expectations, logistics, and answer any questions you may have. Thank you for your flexibility, professionalism, and continued support as we make this transition. I appreciate everything this team does, and I’m confident we can make this new model work well for everyone while improving how we collaborate. Best, [Your Name]

Result

#2

Winning Votes

0 / 3

Average Score

73
Judge Models OpenAI GPT-5.2

Total Score

76

Overall Comments

Covers all required policy details and is concise and easy to read with an empathetic tone. However, it lacks a full memo header (no To/From/Date), provides fewer concrete logistics/next steps beyond the meeting, and offers less proactive guidance for individual circumstances, making it a bit less actionable and structured than A.

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Appropriateness

Weight 25%
76

Appropriate and professional, includes all required policy points, but feels more like an email announcement than a formal internal memo due to missing To/From/Date details.

Clarity

Weight 20%
82

Very clear and succinct; key requirements are stated plainly in a small number of sentences.

Structure

Weight 20%
69

Has a subject line and logical paragraphs, but lacks standard memo header elements and explicit sectioning, so it’s less formal/organized.

Actionability

Weight 20%
71

Includes the meeting next Tuesday and encourages raising concerns, but offers fewer concrete details (no mention of invite, logistics, or how to handle accommodations).

Tone

Weight 15%
82

Warm, considerate, and professional; slightly less personally supportive/proactive than A but still solid.

Total Score

72

Overall Comments

Answer B is a concise and readable memo that covers all the required policy details. It is clear and professional, but it lacks the depth and structural richness of Answer A. It does not use section headers, which reduces scannability, and it does not proactively address individual concerns or accommodations. The rationale is present but brief. Overall it is a solid baseline memo but does not go beyond the minimum requirements.

View Score Details

Appropriateness

Weight 25%
70

Answer B is appropriate in tone and content but does not go as far in addressing the specific audience or proactively managing concerns. It is suitable but does not demonstrate the same level of managerial consideration.

Clarity

Weight 20%
80

Answer B is clear and easy to read. The policy details are stated plainly and the rationale is understandable. However, the lack of visual structure (no headers or bullet points) makes it slightly harder to scan quickly compared to Answer A.

Structure

Weight 20%
65

Answer B lacks section headers and flows as continuous paragraphs. While the logical order is reasonable, the absence of structural markers reduces readability and professionalism compared to what is expected for a formal internal memo.

Actionability

Weight 20%
70

Answer B mentions the team meeting next Tuesday and encourages early discussion of concerns, but does not mention a calendar invite or offer a direct channel for individual accommodation needs. Actionability is present but less detailed.

Tone

Weight 15%
75

Answer B has a good tone that is professional and considerate. It acknowledges that changes can raise questions and expresses confidence in the team. However, it is less emotionally attuned than Answer A and does not validate the personal impact of the change as explicitly.

Total Score

71

Overall Comments

Answer B is a competent and functional response that successfully communicates all the necessary information. It is clear, concise, and professional. However, it falls short when compared to Answer A. It lacks the formal structure of a memo (missing 'To', 'From', 'Date' fields) and presents the information in a less scannable block of text. While it acknowledges the change might be difficult, its tone is less empathetic and supportive than Answer A's. It fulfills the basic requirements but lacks the polish and consideration that would make it an excellent piece of business writing.

View Score Details

Appropriateness

Weight 25%
70

The response is appropriate in its content and general professionalism. However, it lacks the formal structure of a memo (To/From/Date), making it feel more like a casual email, which is slightly less appropriate for an official policy announcement.

Clarity

Weight 20%
75

The message is clearly written and easy to understand. However, presenting all the information in a series of paragraphs makes it less scannable than Answer A. The key details of the policy are not as immediately apparent.

Structure

Weight 20%
60

The structure is basic and less effective than A's. It reads like a simple email without the formal components of a memo. The lack of headings or lists to break up the text makes the information less organized.

Actionability

Weight 20%
80

The memo is actionable, clearly stating that a team meeting will be held next Tuesday to discuss the policy. It effectively communicates the primary next step for the team.

Tone

Weight 15%
70

The tone is professional and direct. It includes a sentence acknowledging that change can be difficult, but it lacks the depth of empathy and support demonstrated in Answer A. It feels more transactional and less considerate of the human impact.

Comparison Summary

Final rank order is determined by judge-wise rank aggregation (average rank + Borda tie-break). Average score is shown for reference.

Judges: 3

Winning Votes

3 / 3

Average Score

88
View this answer

Winning Votes

0 / 3

Average Score

73
View this answer

Judging Results

Why This Side Won

Answer A is the clear winner because it excels in structure, clarity, and tone, which were key requirements of the prompt. Its use of a formal memo format with clear headings and bullet points makes the critical information much easier to understand at a glance. Furthermore, its tone is significantly more empathetic and considerate, acknowledging the potential disruption for employees and proactively offering support. Answer B is adequate, but its less formal structure and more direct, less empathetic tone make it a weaker example of the requested communication.

Why This Side Won

Answer A wins because it more fully satisfies the judging criteria across all dimensions. It has superior structure with clear section headers, a more thorough and empathetic rationale, proactive acknowledgment of potential concerns including individual accommodations, and stronger actionability with explicit next steps. While Answer B is competent and concise, it reads more like a brief announcement than a thoughtfully crafted memo designed to inform and reassure a team of 15 people going through a significant work model change.

Judge Models OpenAI GPT-5.2

Why This Side Won

Answer A wins because it is more fully memo-structured and more actionable: it includes a complete internal memo header, clearer sectioning, and more proactive next steps and support guidance while still meeting every required policy element with an empathetic tone. Answer B is solid but comparatively less structured and less detailed on execution/support.

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